RESUME

Professional

 ​Summary

 

More than twenty years experience as an expert in education and training using instructional principles and techniques of all aspects of the ADDIE (analysis, design, development, implementation and evaluation) model. Developed instructional and user experience design for clients in cybersecurity, military, diplomacy, law enforcement, and education. Executed user-centered training as a classroom instructor and as an eLearning architect and user interface designer of online courses. Management experience of major initiatives ($6M) with curriculum and UI design teams and involving client-facing responsibilities.  

Work​

Experience​

 

Senior Cyber Technologist II

Raytheon Technologies, October 2019 - present

 

  • Design, develop, and implement online cybersecurity training solutions, including sensitive-enhanced lessons, using current UX and 508-compliant techniques.

  • Overhauled mobile device security training into scenario-based interactive with current ISD and UX design techniques.

  • Produce online microlearning modules for cybersecurity training, including storyboards, objectives, visual media, and assessments.

  • Develop strategies, including UX and UI design, for e-Learning initiatives.

Senior Instructional Designer

Instructional Design Consultant, Sept 2018 - Oct 2019

 

  • Created digital curriculum maps, content structures, and graphics for Wells Fargo.

  • Implemented multi-course online lesson templates and customized accessibility features for training materials for Department of Homeland Security and Federal Aviation Administration.

Distributed Learning Designer

​All Native Inc. (Department of State), Sept 2015 - Dec 2018

 

  • Established mobile scenario-based training using UX principles, including developing interface mock-ups and scrum meetings.

  • Developed responsive design templates for desktop and mobile device platforms.

  • Produced sensitive but unclassified (SBU) online lessons and microlearning modules, including storyboards, objectives, visual media, and assessments.

 
 
Senior Instructional Designer

​NTT Data Inc. (Federal Bureau of Investigation), May 2012 - June 2015

 

  • Designed web-based training solutions, including interface mock-ups, learning objectives, content, visual and audio media, and assessments.

  • Implemented extensive workshops for job task and gap analyses, including gathering data, analyzing statistics, identifying curriculum gaps and redundancies, writing white paper analyses, and developed training content structure.

  • Established training solutions through curriculum mapping and storyboarding lesson content, and developed learning objectives, graphics, and assessments.

  • Produced survey instruments and conducted extensive statistical analysis.

 
Senior Instructional Designer

​Next Tier Concepts (Propane Education and Research Council), Jan 2009 - Apr 2012

  • Designed, developed, and delivered digital and print courses internally and for Propane Education and Research Council (PERC) using iterative development.

  • Produced UX interface for online interactives utilized in digital courses for PERC.

  • Led meetings with PERC development team to review content, mediate disagreements, and determine direction of project.

  • Wrote training manuals and other technical materials for content and assisted in developing user workflow process.

  • Managed ISD team, including reviewing work and performance appraisals.

  • Disseminated information about policies and contingency plans for development.

 
Director of eLearning Production

​National Science Teachers Association, Aug 2007 - Dec 2008

  • Managed design teams for digital professional development courses and teacher resource applications for use in K-12 science classrooms.

  • Analyzed and developed multi-year plans for multiple projects ($6M), establishing timelines and milestones, and putting organizational goals into action plans.

  • Designed UX interfaces for online interactives utilized in digital professional development courses.

  • Collaboratedwithseniormanagementtoimplementstrategiestoward

  • organizational goals and objectives and gave presentations on program status.

  • Evaluated applications, interviewed candidates, hired and supervised staff, and reviewed work products.

 
Lead Senior Instructional Designer

k12.com, Jun 2003 - Aug 2007

  • Managed a team of 6-10 ISDs to design web courses and blended learning using iterative development methodology.

  • Established visual and interface UX/UI standards and conventions, wrote scope and sequences for courses, and determined software release process.

  • Wrote training manuals and procedures to increase standardization and effectiveness in delivering consistent products.

  • Worked with senior management on department goals and methodology.

  • Provided staff training and performance reviews.

 
Instructional Designer

Computer Technology Services Inc. (Post Office), Jan 2003 - May 2003

  • Created SCORM and Section 508 compliant e-Learning for government clients

 
Instructional Designer, Level IV

Delex Systems (Department of Navy), Jan 2001 - Jan 2003

 

  • Created and designed classified e-Learning for military clients, including storyboards, artwork, animations, and software.

 
Senior Instructional Designer

Logistic Services International Inc., Aug 1998 - Jan 2001

  • Designed e-Learning for naval air maintenance technicians.

Skills

UX/UI
Content structure

Wireframing

Usability testing

Information architecture

Workflow diagrams

Prototype design

Front end design

Rapid prototyping

Digital illustration

Graphic design

Animation and motion graphics

 

 

ISD
Job task analyses

Course sequencing

Storyboarding

Content creation and analysis

Implementation

Surveys

ADDIE model

SAM Agile model

 

 

 

SOFTWARE
Adobe Creative Suite

     - Captivate

     - Photoshop

     - Illustrator

     - InDesign

     - Flash

Microsoft Office

Sound production

     - WavePad

     - SoundBooth

Video production

     - Adobe Premiere

HTML

ActionScript

CMS/LMS systems

 

 

MANAGEMENT
Project mapping

Budget analysis

Producing project standards and

     conventions

Supervising and leading teams

Writing performance reviews

Client interfacing

Education

Virginia Tech

​Ph.D., Instructional Technology

 

Radford University

​M.S., Science Education

 

James Madison University

​B.S., Art - minors in Secondary Education and Geology